UX Designer Job title: UX Designer - Marketing Department: Marketing Place of work: Stamford Bridge, Fulham Working Hours: 35 hours a week Reporting to: Digital Product Lead Job Function: Responsible for UX & UI of the club's digital properties including, but not limited to CFC.com and the 5th Stand app. The role requires business requirement gathering and design conceptualisation.
Gather user requirements, design graphic elements and build navigation components working with Product Owners and development agency
Conceptualise ideas as a low fidelity wireframe through to an interactive visual designs or prototypes
Build and design site maps and information architecture
Understand and demonstrate how a design builds from core user needs to add value in ways a user may not have considered
Illustrate design ideas using storyboards, process flows and sitemaps
Develop UI mocks and prototypes that clearly illustrate how experiences function and look like
Consider negative paths and ensure design covers full customer loops
Teardown other products in the sports & publishing categories to present and communicate 'good' UX and understand the needs of different user segments
Run usability testing sessions & work with Analytics to uncover stories in product usage data
Run internal showcase & walkthrough sessions
Identify and troubleshoot UX problems and work closely with research teams to iteratively build designs
Work with Brand to develop digitally suitable brand formats & guidelines
Creatively produce user journey maps and guides to support product vision Measures of Performance:
Product retention & feature engagement rates
Strong communicator with creative flair
5+ years UX/UI experience
Understand business and user drivers. Be able to interpret user requirements and solve for with simple and appealing experiences
Ability to own and articulate process and design decisions.
Portfolio showcasing experience in creating user-centred and intuitive digital experiences for web and mobile apps
Commitment to high standards and attention to detail
The Employee must at all times carry out his/her responsibilities with due regard to Chelsea Football Club policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act. The Employee must act to protect all young people and vulnerable adults that are in their care or attending the Company's premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Lead. Chelsea Football Club and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups) that are in our care or attending our premises. As a consequence, Chelsea FC may require any successful applicants to complete a DBS Check prior to working at our premises. Successful applicants may also be required to undergo other child protection screening appropriate to the post applied for. The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club. 007662